Jagger & Jayli

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Shipping & Returns

SHIPPING POLICY

Your order will be shipped out in 1-2 business days, with the exception of tees, tanks, bags, and hoodies. These items are made to order & will ship in 3-7 business days.

RETURN & EXCHANGE POLICY
RETURN POLICY 

Cosmetic Issues- Please inspect your order thoroughly upon receipt. You have 14 days from delivery of the item to notify us of any cosmetic issues. No exceptions will be made for holiday season. After 14 days, you will not be eligible for an exchange / refund or compensation and the purchase will be deemed responsibility of owner. A 15% re-stocking fee will be charged on orders sent to us after the 14-day return period.

Exchanges/Returns- Customer will have 14 days from delivery of item to return item for full refund, excluding shipping and handling costs. It must meet the requirements listed below. 

1. All plastic must be on item(s) to qualify for a return. An item  is considered used once the plastic has been removed.
2. Returns are only accepted for item(s) purchased directly from our website. No other retailer or consumer returns will be accepted.
3. The item(s) must be shipped back in a box that is an appropriate size. No returns will be accepted if the item has been improperly packaged.
4. Customer is responsible for the return shipping.

Clearance and Final Sale Items- All clearance and final sale items are non-returnable or exchangeable. No exceptions will be made.


Leggings- Due to being made on demand all leggings are non-refundable. 
T-Shirts/Tanks - Due to being made on demand all t-shirts are non-refundable. 
Sweatshirts - Due to being made on demand all sweatshirts are non-refundable. 
Any and all issues must be resolved within 2 weeks of the complaint. No exceptions will be made. (Product must be returned in that timeframe.)